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Elevating the member experience

Guardian as your guide

We're here to help our members understand, use, and appreciate their dental benefits, because benefits focused on good oral health can help them be at their best.

Members say ... exceptional fantastic flawless made our lives simpler

Understand, use, and appreciate

Committed to oral health and overall well-being, our plans help provide the access, convenience, and savings on care employees need and want. Delivered with a difference.

From the time an employee gets Guardian dental insurance, they're guided to ways to maximize their benefits. Because when employees understand their benefits, they're more likely to use and appreciate them.

  • 24/7 access and support

    Support that meets employees where they are

    A mobile app, ongoing education, and an online service portal, Guardian Anytime, put control of care at employee fingertips.

  • Employee-focused features

    Benefits that leverage employee insights

    Diminishing Deductible® and Early Smiles® 100% in-network coverage for kids were created with input from actual employees.

  • Choice, convenience, and savings

    More network dentists for greater savings

    Employees can access network dental care close to work, home, and what matters with 138,000+ dental professionals in our network.1

  • Leveraging cutting-edge tech

    Making getting care easy

    Employers who use Guardian Access ensure employees get enrolled accurately and get digital ID cards without delay. Prompt processing of claims helps make using coverage simple.

Helping employees understand their benefits

New dental members receive a warm welcome to their Guardian dental plan. We ensure continued communication to enhance their understanding of the link between oral health and overall well-being, facilitate self-service, and highlight benefit features and the advantages of visiting a network dentist.

Man smiles at his laptop.

And use their benefits

When employees have greater use of network preventive care, this can not only lead to lower out-of-pocket dental costs for workers and their families, but it can also lower employer costs.2 Our mobile app for iOS and Android makes it easy. Take a tour.

Guardian mobile app tour

Plus, there's support for employers, too

  • Planholder toolkit

    An online toolkit for dental planholders offers valuable information, guidance, and tools to assist employers in managing the dental plans they provide. It includes ready-to-use resources designed for employers and others to share with their employees.

  • Guardian Insights℠

    A go-to intelligence tool within Guardian Anytime offering comprehensive insights, such as plan data summaries and trends to enable planholders to respond swiftly to needs and strategically plan for the future.

How does using Guardian dental benefits feel?³

Close up on dental patient face

Meet Alana

Alana secured a new job after being out of work for months. She's excited to catch up on wellness appointments, like visiting the dentist, though she feels anxious. After receiving her digital ID card and downloading the Guardian app, she uses the Find a Provider tool to locate a network dentist nearby, which helps her save on care.

Dentist using digital technology for patient care

She goes to the local network dentist

Mostly, everything looked good. Although her dentist noticed some gum recession and then learned about Alana's stress and anxiety related to her recent unemployment. Which may have contributed to her grinding her teeth, and that gum recession. Alana was aware her mental health could affect her oral health, thanks to Guardian resources.

Receptionist desk computer doctor waiting room

Alana gets a referral and the dentist submits a claim

Guardian reviews the visit claim, processes it, and pays after approval. At the same time, the periodontist who will treat Alana's gum recession contacts Guardian about pre-determination (an estimate ahead of service that explains what's covered and what Alana's share of costs will be). Alana learned the dental term from Guardian educational resources.

Person reading a Guardian flyer on their phone

She gets back to work and life

Alana gets an alert that the dentist visit was fully covered — she's all set! And the periodontist’s office calls with an estimate. Now she’s ready to schedule a gum graft to ensure the recession doesn’t worsen and affect her overall health and well-being. She breathes a sigh of relief now that a plan of action is in motion!

Close up on dental patient face

Meet Alana

Alana secured a new job after being out of work for months. She's excited to catch up on wellness appointments, like visiting the dentist, though she feels anxious. After receiving her digital ID card and downloading the Guardian app, she uses the Find a Provider tool to locate a network dentist nearby, which helps her save on care.

Dentist using digital technology for patient care

She goes to the local network dentist

Mostly, everything looked good. Although her dentist noticed some gum recession and then learned about Alana's stress and anxiety related to her recent unemployment. Which may have contributed to her grinding her teeth, and that gum recession. Alana was aware her mental health could affect her oral health, thanks to Guardian resources.

Receptionist desk computer doctor waiting room

Alana gets a referral and the dentist submits a claim

Guardian reviews the visit claim, processes it, and pays after approval. At the same time, the periodontist who will treat Alana's gum recession contacts Guardian about pre-determination (an estimate ahead of service that explains what's covered and what Alana's share of costs will be). Alana learned the dental term from Guardian educational resources.

Person reading a Guardian flyer on their phone

She gets back to work and life

Alana gets an alert that the dentist visit was fully covered — she's all set! And the periodontist’s office calls with an estimate. Now she’s ready to schedule a gum graft to ensure the recession doesn’t worsen and affect her overall health and well-being. She breathes a sigh of relief now that a plan of action is in motion!

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*Survey comments from group dental insurance members January 2025

1Guardian Internal reporting 6/2024

2An Ounce of Prevention: The link between preventive dental care, better oral health, and overall wellness, Guardian's 12th Annual Workplace Benefits Study, 2024

3Alana's story is for illustrative purposes only. Experience may not represent the experience of others nor predict future results.

DentalGuard Insurance is underwritten and issued by The Guardian Life Insurance Company of America, New York, NY. Products are not available in all states. Policy limitations and exclusions apply. Optional riders and/or features may incur additional costs. Policy Form # DG7-P. The deductible for our members and their dependents lowers each year until it reaches $0 after year 3. Early Smiles in network option is available in all states excluding GA, MS, SD, TX & WY where an in and out of network options available.